There was no reason given, no appeal process, can't contact anyone at Google to try to sort it out. Just failed. I understand why it's necessary, but they also have zero incentive for it to be good or even functional.
This is a huge problem with most tech companies. There is little to no human support which ends up with a complete loss of access to accounts and, sometimes, funds. Because the accounts are usually free or funds lost are way too tiny to warrant a suit, there is little to no accountability.
>Make a software platform everyone just agrees to click through EULA's for >Someone realizes, wait, this is a contract. I'm supposed to be able to negotiate. >Nigh impossible to get in contact with legal. >If you do, they just ignore you. >Get more people to do it. >Business goes under rather than actually try to exist in a world where everyone doesn't just mindlessly accept terms. Or >To many small claims court cases, National Court system encourages private arbitration >Still too expensive.
To be quite frank, and though I'm loathe to make encourage people to send business at lawyers... We live in a world that is entirely the result of our refusal to challenge terms. So many abusive businesses would disappear overnight if suddenly their legal bills went through the roof.
There's no good faith in the vast majority of contracts anymore because all of it is take it or leave it levels of abusive.