That seems like a perfectly reasonable response. They even provided the project so GMP could reach out.
What is the basis for this quote? Ctrl+F-ing on what look like the relevant pages turns up nothing. Maybe I missed it, but Google seems only to know about 1 instance of phrase from the last week (and it's the one in your comment).
In before “it’s just one guy”: there are a thousand ways to solve this that are not expensive or complicated.
Should the offending party have been a better consumer? Yes.
Is it fair to entirely blame the user versus implementing additional caches and safeguards to make it an annoyance and not the end of the world emergency GMP is making it out to be? Definitely not.