not bad for a corny $0.5 hardback novel - but wtf was that about? If a Doctor read that script about my mother in ER, I'd be more insulated than had they printed the source code of a Linux Kernel module and proceeded to read it out in full, verbatim!
So what one's a Doctor or another's a Lawyer and even involved in tech VC world? Artificial Intelligence is extremely complex and specialized field, plenty of learned professionals and VCs have been mesmerized then duped by "altruistic" tech projects in the filed of AI or Crypto.
In the 80 and 90s automation tech in call centers was supposed to revolutionize customer support blah blah blah ... didn't work, people hate automation/robotic behavior, so the Industry switched to outsourcing calls to human operators in countries with cheaper salaries - it worked - and that drove other outsourcing innovations. I fear, chat bots and generative AI will fair the same - they're barking at the wrong tree.