The reason hobbyists had shortages was because they allocated supply to businesses to help them stay afloat. Possibly your old boss was not right.
Supply was allocated to businesses, but there was not enough for every business, so quite many of them could not buy Raspberry Pis for their products.
Then again, everyone was having major supply issues. Yes, you could pivot from the "hobby" R. Pi to a "serious" industrial brand that had sales people talk big words about how they don't have these "beginner player" issues - right up to when it was time to deliver and suddenly they start talking about 100+ week lead times and 2025 delivery dates...
The Pi Foundation decided to help those people keep their jobs during COVID etc which seems to be the clear moral choice.