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But the biggest "real world harm" is that the mother is able to call her (the author). What kind of world we live in that schizophrenic parents can get ahold of us? That really is a big bug. Apple and Android should do something about that... before it's too late and irreversible harm is done.

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Author here. If you've grown up in a "normal", functional family, with two loving parents, and you enjoy talking to them on the phone, you should consider yourself very lucky.

I only take calls from my mother when I feel up to it. The reason for that is that she has no concept of boundaries. Her mental illness prevents her from grasping that concept. Her default behavior tends towards what a normal person would call harassment. If you can't relate or understand a situation like that, it might just be because you've had a relatively safe, coddled, privileged life.

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