Hacker News Reader

> • Let the customer use up the remaining ink as a gesture of goodwill so they do not hate HP forever with the rage of 1000 forest fires?

You think people should be able to buy 1 month of Instant Ink, cancel, and keep the cartridges they paid $3 for?

View on HN

Look at the reaction to Adobe's behavior when people terminate their yearly subscription early and are still required to pay for the entire contract. They're not selling Photoshop by month, it's installments on a yearly contract.

Depends on the actual cost of that first ink cartridge. If it's $3 or less, then by all means let them have it. If it is over, then adjust your subscription's start cost to fit.

You're still opening yourself up to massive losses in profit.

Profit that is desperately needed since the printer itself is being sold at a loss.

Reply on news.ycombinator.com