Let’s put it in context. McDonald’s offers 20 minutes. At Amazon you get 30 minutes. Calling it torture is extreme. These articles are written for people who have never worked these kinds of jobs.
Just because other people suffer even worse doesn't mean we can't acknowledge the suffering of these people and see it as a bad thing.
Call it what you want, if a developer knowingly writes software that causes people to pee in bottles at work then that person is garbage, period.
When I worked at McDs, I never had to go through security to get to the bathrooms. At Amazon, all the bathrooms are outside the security perimeter. And US courts have ruled that time wasted waiting in line to go through security screening does not have to be paid for by employers.
Isn't the issue the size of the warehouses meaning that 30 minutes is used just to walk to the toilet?