I don't intend to imply that he might lie or anything like that, simply that his criteria are not the mass market criteria. Worse, he could be scaling his opinion based on what he knows about the state of the technology and the difficultly of getting things right. An innocent, even kind view, but doesn't imply that someone like me might happily adopt it.
If you consider the "Crossing the Chasm" model, the early adopters are where you get a toehold, but the money is made on later users who have different, and even disjoint criteria.