It scares me more to think that the auto insurer is being like this and not Amazon.
Is everything a high anxiety uphill battle when it comes to insurance in the states? They don’t just profit by volume and are, ultimately, a very boring industry?
Is everything a high anxiety uphill battle when it comes to insurance in the states? They don’t just profit by volume and are, ultimately, a very boring industry?
If my house was totaled it would not be so fun.
If you're only making small claims that are easily covered by your own premiums, there tends to be no problems and good customer service.
It's when the reason for having the insurance in the first place (catastrophic losses or unaffordable bills) happen that the insurance companies stop being your friend.
The insurance company came out, took some pictures, and cut me a check as soon as I had a few quotes on cost to repair the damage.
Due to the size of the claim, however, they were required to put both my name and the bank that held the mortgage on the check, and they were a royal pain in the ass to deal with. I ended up paying the contractors out of pocket to keep them working while the bank and I played paperwork tag through the mail just to get them to sign the damned check.
In my experience this is the case in America.