Holy crap, you guys support FreeBSD, too. I've been looking for a good alternative to Linode for a while.
Do you guys have automatic provisioning/pro-rated billing? Do you do any shady stuff like requiring cancellations two months in advance?
Do you guys have automatic provisioning/pro-rated billing? Do you do any shady stuff like requiring cancellations two months in advance?
We're very upfront with our cancellation policies, which is 24 hours from when your bill is due (I can't imagine companies requiring a month or two in advance, that's absurd). Our reasoning is that if the service is easy and painless to cancel, people will be more than willing to order again.
Tilaa.nl is one company does the shady two month cancellation stuff. They suck.
It seems non-Linode VPS providers either have shady cancellation/retention policies OR lack auto-provisioning/pro-rated billing.