This might not be surprising to some, despite Windows hiding the GUI passphrase functionality behind some group policy settings, both "Require additional authentication at startup" and "Enhanced PIN", which isn't perhaps the most intuitive and a normal user might not even realize unless they notice the "normal" PIN is numerical-only. In any case, for the average person that might have their devices stolen, this is likely not to be a threat, but I think a passphrase should always be preferable, BitLocker doesn't support any better option.