A perfect example of when "cloud just means someone else's computers". It's literally a leaky abstraction.
Startlingly accurate in this case.
I think “unknown network” definitely accurately captures what hyperscalers are selling. :)
2) Not be able to use it
3) Company continues to pretend this doesn't happen on the regular
What do you want them to say? "Hey we have X breakdowns but please, pay!"
Or just cut down on nonsense in some way.
If they can figure out how to make nonsense, they can figure out how to dial it back.
Someone else managing your shit so you don't have to is a market in just about every industry, and it makes a ton of sense in tech where things don't even have to be on the same continent to work (or very specifically NEED to be on another one if you're international).
There's a ton of companies that have jumped to the cloud that probably shouldn't have, and even more who should've jumped, but not nearly as much as they did. Still it's a useful service.
Now of course it being a useful service, that also happens to be so obscenely expensive to start up barely anyone does it, means it comes with all the miserable obfuscation, bullshit fine print, total lack of support, and every other horrible thing we've come to expect from the modern world, but "It's just someone else's computer!" isn't changing any minds.
Either they already knew that or they never cared.
Cloud Computing I agree is a usual concept that marketing and experts often disagree about.