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Seeing this post, I went over to check how much I pay PagerDuty.

49$ per user per month!!! And I don't need the features! I wanted to downgrade to the 29$ immediately, at least. And then I saw this: https://support.pagerduty.com/docs/billing-invoices-payments

I have to contact their sales to downgrade.

I'm furious. I won't downgrade. I'll cancel completely and move to your app.

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Yup I went from being ambivalent about PagerDuty to actively hating them. They swindle you, make it hard to cancel or downgrade, and that seems to be their way of doing business.

I’ll ditch them as soon as I can.

They’ve adopted terrible dark patterns with account management and even their service tiers. Prices keep going up; this is an excellent time for competition.

+1. I am really upset about the pricing for the value. Great that we have alternatives now

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