https://www.outcoldsolutions.com
Now I also started macOS development for the last 2 years, and making around 2k a month.
We don’t offer anything crazy on the support side. 2 business days reply. It is not sas, so nothing crazy to monitor from our side.
Also, we have insurances, a lot of resellers, we are technical partners with a lot of companies, have 7 years experience of business behind us.
It all came with time, and we build our confidence.
Enterprise customers seem very lucrative and in rare cases can be, if you are working with a small department or individual with autonomy.
If you find yourself being asked to make a sales presentation to an IT steering committee, run away.
One of my clients is a team that has a budget and that team makes the decision without involving other parts of the co.
In another one of my clients the decision is taken by multiple depts, first the team that is gonna use the product gets in touch and we create a contract for them, then the legal dept is involved, after it's all clear the dept in charge of payments is involved. In that last step they tried to renegotiate the amount of the contract saying they didn't have that kind of money. I told them no problem and just went silent, a couple of weeks later they approved the contract.
Sometimes it takes 1 year 'til the client starts using (paying) the product, other times they are good to go in 1 week, most of the times it takes 1 month.
This helps hockey stick revenue but is also the #1 customer complaint since logs will always grow (no cap).
Just curious how you hit millions in revenue with a 2-person company.
I'm sure lots would love to hear more about your story (e.g. perfect write-up for IndieHackers.com)
Also we provide very unique solutions, like transforming, redirecting logs with annotations applied to your pods/deployments/namespaces. Also can pickup logs from volumes without any additional deployments.
So some customers see benefits from us, some don’t.