> Salesforce will print money for a few more years until someone makes a less awful CRM solution and just crushes their business...so long as Salesforce can't buy that company, integrate it badly, and disillusion all the employees that made it great.

I’ve been hearing this for nearly a decade. There are VASTLY better CRMs out there. They don’t make a dent in SFCD’s business. That says a lot about the market.