I've been a reflect user since the beta, paid and then stopped.
Switched to mem (never paid them) and really liked the quickness with which I can just "dump" my brain into mem. But their are not customer focused, and seeing that they kept piling on VC money, felt wrong to me.
Then a friend suggested that I try Reflect again, I think after they added tasks, and I resubscribed and couldn't be happier. But I was, when they added whisper voice notes, and then implemented AI features, and then upgraded to GPT-4!
The customer attention is top notch, the interface was recently re-designed by the designer of tailwind UI, James.
It's a joy to use, super fast, stupid simple.