also, even getting paged ONCE a month at 3am will fuck up an entire week at a time if you have a family. if it happens twice a month, that person is going to quit unless they're young and need the experience.
also, even getting paged ONCE a month at 3am will fuck up an entire week at a time if you have a family. if it happens twice a month, that person is going to quit unless they're young and need the experience.
Source: co-founder of a remote startup with employees in five countries
> the vast majority of computer systems just simply aren't as important as hospitals or nuclear power plants.
I agree that the stakes are lower in terms of harm, but was trying to express that whilst it might not be life and death, it might be hindering someone being able to do their job / use your product - eg: it still impacts customer experience and your (business) reputation.
False pages for transient errors are bad - ideally you only get paged if human intervention is required, and this should form a feedback cycle to determine how to avoid it in future. If all the pages are genuine problems requiring human action then this should feed into tickets to improve things