This idea that corporate criticism is off limits simply because the corporation has the legal right to make product decisions is one of the weirdest things I regularly see. No one is claiming that they don't have a legal right to do this. Yeah, it's their product and their choice.
But you're on a website with founders and tech workers. Part of what we do here is talk about why things work, why they don't, and ways to improve. There's nothing wrong with criticizing our industry or pointing out when one of the big companies regularly shoots itself in the foot.