Ever tried to get someone on the phone at UPS? It's impossible. If you have a problem in store, with a driver, or anything, it's impossible to get a live human being through the UPS phone number. I googled, I tried every trick, but the system assertively refuses to grant you the privilege of speaking with a human.

I truly believe that most major companies do not want their customers to talk to an individual, and use tactics to dissuade customers from calling and frustrate those who do.

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