I personally use Namecheap and Name.com for a few other domains. My rule of thumb is domain registrars only get to manage my domains. Registrars love to upsell you on email and hosting but in my experience that's where all the bullshit starts. If you just buy a domain, you could go to place like GoDaddy and probably have a decent experience.
EDIT: Just like I said, in the original thread they are talking about Ghandi screwing customers on email inboxes. Follows my rule of "anything outside of domains and the bs starts".