missteps like this are very dangerous events as they can trigger momentum behind other platforms that result in an exodus that is very difficult, if not impossible to stop.
advertising companies like Youtube, meta, and major television corporations generally sway with the public when it comes to content censorship so as to maintain their product at an optimum level of participation. the wrenches in the system are when an overly vocal minority inside you product begin to push for changes that arent representative of the product. Its similar to how a small outbreak on a farm, or a unionization effort at a large warehouse, can cause larger problems overall.