Sadly, not my worst colo experience. That went to a Texas-based, name brand "dedicated server" operation who had a secondary site in Chicago. I bought a server there solely for offsite backups; it was plagued with issues. Turns out, the data center was the scene of constant theft - by the employees. It came to a head one night when off-the-clock employees injured the on-duty employee, cut a hole in the wall, and then made off with all sorts of networking and computing gear. The company lied for months, held data hostage, and kept money for services they didn't provide. I think Chris Faulkner is still in jail now, so he can't make good on his threats to sue me now. Dude got really pissed when customers told the truth on Web Hosting Talk. I hope he enjoys every last minute at FCI LOMPOC.