He's brought books to millions of people.
It's software that increased the rate of information access to people. It's what very very few people achieve in a lifetime.
And it's a purely technical solutio, where as Gottfrid Svartholm/Fredrik Neij/Peter Sunde or Alexandra Elbakyan are also very much activists.
Interviews with him don't get upvotes on HN. Bitchy claims do, but also good people defend him. He puts a lot of effort helping the average user, when he should be in god mode only interreacting which high end user who've done the filtering for him.