You could provide a link to the public exchange, so we can see the bad experience you had and evaluate it ourselves.
Just look at how popular my original comment is. There's clearly a culture lean here and I'm not going to feed into it.
I'm going to call it out and laugh when I'm proven right.
hn@ycombinator.com
They're kind enough to respond when time allows if it ain't urgent
only good words from my side for Dan G.