In Europe, even ThinkPad support is atrocious. It's done through some third-party resellers.
Pricing is also pretty atrocious compared to the US, which is sad as there are not that many alternative laptop brands with good Linux support.
Pricing is also pretty atrocious compared to the US, which is sad as there are not that many alternative laptop brands with good Linux support.
"being able to take it apart and put it back together" covers for a multitude of sins if you're me.
Others may feel differently, and, well, to each their own preferred set of trade-offs :)
Requires a little paying attention to get decent odds, certainly, but it's far from impossible to do so.
Digital River was the third party maintenance company, never experienced such bad service. I'd purchased onsite support. Getting them to listen and actually book the repair was painful.