The incredible pettiness and passive-aggressiveness that it has is undeniably hilarious. That, I love so much. However, if I ever have to run into this as a frontline customer service agent I will maybe not be laughing as hard then as I was reading this.
That said, I do prefer this way of being over a very neutered and sterile IFTTT-type entity. While this is certainly absolutely and hilariously ridiculous, it does feel so much more "alive" to me. And that's something that I think can be both our uplift and downfall going into the future. People getting addicted talking to ML bots as a widespread thing as an alternative to actual conversation feels like a very real epidemic about to happen, unfortunately. :'(
It was a problem in the last wave, even down to the 6B models, but now...It's likely going to be catastrophic unfortunately, I think.