Indeed. Ever since I can remember, I’ve been on the receiving end of what Silicon Valley bros choose to designate as “edge cases”. My family is spread out in different regions and anything with an account doesn’t really work in “family setup”.
The edge cases don't even have to be that "edge".
We have a pretty 'normal' family, (two parents, single household), but happen to have 5 kids. We fit into a single regular minivan, but Amazon Kids Tablets don't work (Amazon families max out at 4 kids, I suppose) and this new Netflix plan also has a same 4-simultaneous limit.
Like, either no one at Netflix thought about this at all, or some senior leadership is high on their own supply, and overruled every reasonable voice within the org.
HN is full of engineers, why can't your perfectly reasonable scenario get escalated and addressed properly?
The people need a voice.