Of all my paid subscriptions for media, Spotify is the stickiest. I use it probably 10x my next most used subscription service and I bet I'm not alone in this.
I have a family of 5, so we have quite a few streaming services but I don't really use them. I might watch 2 hours in an average month. But Spotify? I broke 40,000 minutes last year, according to that Wrapped deal. I absolutely hate the app, it breaks or behaves in weird / poor ways on a daily basis, but I suffer through it because despite the oddities it's so useful.