Merely compensating for damages implies the bag was lost in good faith. I can't just steal your car and pay you fair market value for it without your agreement.
Merely compensating for damages implies the bag was lost in good faith. I can't just steal your car and pay you fair market value for it without your agreement.
It's not clear the airline could really determine which bag it was. I imagine these lost baggage centers have a very large amount of bags. Finding it is a needle in a hackstack problem under the likely assumption that the bag is lost because the airline paper tag was missing or unreadable.
There aren't enough facts to determine any active choice was made here. The airline should pay for the bag, but nothing seem malicious here.
They should be required to show some good faith effort that their labelling system is design to be reliable instead of the cheapest possible, and also show they have made a good faith effort to return the mound of lost bags.
But this is also why I leave a business card or two inside the suitcase.