Hacker News Reader

Comment by tr33house | Hacker News Reader

imagine if this was on Amazon! I really hope this catches on!

Meanwhile, on Amazon I ordered something with "same-day delivery", and it hasn't even been shipped 5 days later by the seller. There is no way to leave a review, because by their policy if there were shipment issues, you can't leave a review for the product (I tried once, when I paid for a shelf that I really needed, and it took 2 weeks before the order was marked as cancelled, I left a review that I never received the product, it was deleted).

AFAIK you can complain about delivery stuff under seller feedback, just not under product reviews.

But that is private feedback, right? There is not even a rating for sellers, as on eBay, so buying from a 3rd party seller feels as risky as buying it from a random website. This doesn't even go to Amazon I think, it goes directly to the seller.

EDIT: I stand corrected, you can leave public feedback on the seller's page (it's a bit hard to get there, you have to go through the sold product). That being said, refunding the non-delivered item doesn't seem to be possible without contacting support.

Does it matter? Any shoddy goods on Amazon are immediately pulled from the store, re-stickered, and then reintroduced under a new brand name, possibly recycling the listing of a popular and successful product using the shit-of-Theseus trick.

Sure, for no-name brands.

But people also buy tons of brand-name stuff on Amazon, where this can't happen. I absolutely want to know the return rate for name-brand stuff.

Reply on news.ycombinator.com