The letter is macro level, doesn't really bring up the reasoning, but the data points tell a story.
> Over the last 5 years the headcount has doubled
That's coincidentally been as long as I have used their business and cloud services. I can hardly tell a difference between Google's offering of 2018 versus today. At least not as much as it would explain 2x the employees. Same for their search and other services.
And their customer service still sucks.
> Median salary is $300,000. Average is higher.
This is truly a win for tech workers. But an investor might see this and feel people come to Google for money, not passion.
I think from an investor perspective, these data points are interesting, in context. This person is recommending what they understand; that the headcount and salaries must go down. Is that a solution to the dysfunctionality implied here? What do you folks think?