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In the OP: they dont have a Tester. They just load it on their MacBooks and presume it works for the other 95% of the world

Really, wordpress.org users are the testers, wordpress.com users are the customers. I'd love to hear what the OP now recommends though, that would provide some good perspective.

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Really? You have to ask?

Tons of free software projects have ESTABLISHED testing procedures. Have some of your developers/project members sit and check it is OK before shipping it.

Even more so, if you have a huge company and PAID developers on the project (Automatic).

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