Did not know that about Overwatch, I've only played a little and the heros did seem to have been given some care. The bar is low for most games though.

I care about understanding other people, if you ask a question with no context, I have no clue of what aspect interest you, and we will never be able to have a conversation. If you read the comments in this thread, the examples I see are mostly about inter personal relations that is something that has always been a big cost at all my workplaces. That is completely different from your examples.