I ordered from the once and was pleased enough with the result, although it was literally months between order and delivery. At a certain point I thought I was being scammed. The main reason I did not order from them again though, was because although they have a huge inventory, most of it seems...cheap. Lots of assembly-required manufactured wood Scandinavian-lite options, not much that looked permanent. I literally couldn't find anything that looked both durable and in a style I didn't mind. I really wanted to like them because for me buying furniture is still an unsolved problem.