1. It has come a long way. iTunes really was a horrible piece of shit software for many years. It is much much much better now.
2. There isn't any viable alternatives. I don't care what people say, I've tried them all.
IMO there's two bigger issues that really prevent anyone from competing and improving the status quo:
a. You need to be friends with the music industry to be in this field, and to retain this friendship there's a lot of things you just can't do. Imagine if something like these flash widgets that you could embed in your website to stream your favorite playlists could still exist.
b. The Apple ecosystem is preventing a lot of people (I believe a majority of phones are iPhones in the US) from moving to competitors and improve competition.
They also do multi device so much better. It take feels "Apple". If I'm playing music on my phone I can actually change the song on a third party client on my FreeBSD desktop which isn't supported by Spotify at all.
Spotify really does a lot of those things "you just can't do" and they aren't even big friends with the music industry (though I guess despite their initial battles they are now)
Speak for yourself. iTunes user interface was so much easier on the computer to use than the current mess that is the Music app on the computer. I'd love to get the old iTunes app back.
Now, people got what they wished for: iTunes split into a million pieces, with every piece crappified in the process. Just yesterday Music automagically fetched some wrong album art for a track I added, and after adding the correct image, I couldn’t delete that wrong one for two minutes, until I suddenly could (I just kept pressing delete, god knows what was going on). Ugh.
The problem was more that it was also managing files on your office, doing firmware updates and a whole load of unrelated crap.
And it still does all this on windows.. :/
I think Apple Music turns 15 years old this year (released in iOS 1)...it hasn't come that far in all that time.
I use my MBP through a USB-C dock with an external SSD attached and whenever Time Machine or CCC triggers a backup my audio starts skipping. Sure, that isn’t Apple Music’s fault, but it’s part of the ecosystem and that kind of performance should be considered when designing the system.
And then the UI. All web views with click delay.
I like exploring jazz and electronic genres but navigating and scrolling to start one sub-genre takes like 30 seconds. There’s no way to pin genres that you like or hide genres you don’t care about.
I feel like my collection of music from 2000s is gone, even though it was uploaded to the cloud or something … through some apple program 10 years ago. I still have the metadata of my collection but even that is just a facade.
I just started playing a Youtube video and a Spotify song, then clicked on the audio button in the Touch Bar and it looks like this, double clicking the icon opens the appropriate app (opened that through the Control Strip, enabled in the Keyboard settings): https://ibb.co/6Pr1V6x
Though I guess the point is moot since the Touch Bar seems to be being phased out, and also due to the existence of 3rd party apps...
Sound quality is better, artist are getting pay more and I have more music available(Joanna newsom, skeemask)
Moreover, if we're looking at the content itself, if you like some niche or more specific genres, you're out of luck. The music is there, but your only hope to find more of it is relying on public playlists created by the community.
I really do hope that Spotify nails it with its Hi-fi sub. The difference in sound quality is very noticeable to me.