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Having designed these screens before, often times the password is something mindless like zeros. If you luck out and it's a pin rather than unbounded input, try zeros or sequential numbers.

Usually a well meaning engineer adds the functionality and rigorously tests it... then customers not wanting every technician to ask the local store for a password have every unit set to the same exact easy to guess password.

Or so I hear.

just call a manager to help you, watch the code they tap in - they don't give a shit about secrecy and security - and enjoy raised privileges next week

try "guest"