If there's a big queue, you just wait. Same as if there's a big queue at the fueling station.
The guy replying to you said it's a pretty unlikely situation, so you treat it the same as other unlikely, but always present, issues that your car might have. You accept his answer.
Or you don't, and argue with him and say that you think he's wrong and it's going to happen too often, that's a fine reply too.
Adding more punctuation doesn't help.
6% is likely enough to get you to another charging site, or a regular outlet for a slower charge. I’d expect AAA-style roadside assistance to deal with these scenarios in the near future, as well.
How about shut up, get in line, and remind yourself next time not to be stupid and run out of gas? Or electricity? Or diesel?
Google maps will actually show similar availability of various other company stations.