They are writing reviews with no experience? lol.
For those who aren't aware, feature checklists for web hosting services are 90% bullshit. Not that they aren't true, but the items that get checked off are often trivial nonsense which are implicitly available from any commodity hosting provider like "control panel", "access logs", or "password protected directories".
The real differentiators are usually things which don't show up in marketing materials, like "is the support team halfway competent" or "how badly does this provider try to nickel and dime you". Which is why you need to actually work with the provider to give them a meaningful review.
It's atrocious. And Google just pumps this garbage. I need to finish writing about all bullshit from big brands doing these reviews. CNET is just one easy example.