(I work at Stripe) If you have a Stripe account, you can navigate to support.stripe.com/contact right now and speak to someone. Chat is near instantaneous, email takes a little longer, and if you request a call it takes three minutes. If you're a developer, we also staff a Discord channel for more technical questions. This is available 365 24/7.
We also offer premium support if you need a dedicated support team for your business (https://stripe.com/support-plans).
When you introduce elements of risk (where fraudulent actors try to game our processes) it can affect how we speak about things.
I ran a business on Stripe before I joined Stripe and feel much more comfortable trying to get support here than at other larger orgs.