This is something that I think needs to be regulated. I'm not saying that this should be the case for a company the size of Twilio, but I definitely think that a company the size of Apple/Google/Samsung should not be able to ruin your life because you had temerity to stand up to them and dispute a charge.
The last generation of big tech monopoly never had that kind of power. Microsoft couldn't even do much to block someone from using its products as most of them were sold through third parties and didn't require network services to operate.
The west still prospered when consumer rights were given priority over business.
No.
> DRM-free books on sites like gumroad
I like specific authors.
> or just pirate
I like specific authors and want them to get paid.
Rent the book on Amazon as you already are. But then download a DRM-free copy from somewhere, uhhh, free.
Providing PCAPs and reproducing routing issues doesn't result in support addressing these issues. Many other IPES and CLECs will actually fix these issues when documented.