For people who are wondering why this is a bad thing, some context:

In India there are two groups among such "entrepreneurs"

- People who make out a genuine living buy providing typewriting, proof-reading and other services. There's a genuine need for this, because of the relative lack of literacy and byzantine rules.

- Touts. Vermin who have an unholy nexus with the bureaucracy, and generally thrive on rampant corruption.

The second group is the reason for despair. Widespread computerization only helps to an extent; such services still tend to involve manual processes, and corruption does not stop.

In India such people are branded "street peddlers" and you generally avoid them if you can read English. In US, you call them entrepreneurs and get a news story published in NPR!!!

You can also find this kind of services in Romania for specific high-bureaucracy activities, like obtaining permits to build a house. If you want a driver's license, you cannot even find some of the needed forms online, but there is always at least one small copy shop near the government building, where you can find all the forms you need.