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Yeah this. I'm actually not upset with Stripe that put our accounts into review. We did have a big sale spike and I can see how that would warrant a review. My issue is with the speed and communication of the whole process.

1. Were you expecting or able to forecast a likely spike due to marketing activities?

2. Could it have helped if Stripe/random payment processor had a way for you to indicate you expect a sales spike and a specific contact route?

Possibly only available to accounts with a cyclic transaction history (multi-year).

Whatever tripped their alarm, not offering customer support for reviewing it is disgraceful. And this is the complaint here: their automated support scripts which send the user to /dev/null.

High-risk businesses have like 14 day payout period, no? So what’s the risk?

I think like 5+ years back chargebacks and credit card fraud was like 0.5% or less for us…