My recollection wrt Rober was the police aided him to help drive awareness.
For the “normal peoples theft” what would you like to police to do?
- show up when called.
- if they’re not going to show up, AT LEAST call back.
- make at least a token effort to apprehend someone of whom there is a clear video.
This does not seem to be outlandish expectations of the service provided by the largest line in city budget.
Basically, our criminal justice system is not built to handle minor crimes, and criminal organizations are exploiting that at scale.
There are no consequences to the police for ignoring the parts of the job that do not directly generate revenue for the police.
This is not an overarching problem with "the criminal justice system" other than the fact that the police almost everywhere in the US have a culture of graft and rentseeking, and won't do anything if there isn't money or press involved.