Thanks Dang, Happy Holidays
news.ycombinator.com
news.ycombinator.com
Incidentally, it also gradually managed to cure me from free-speech absolutism. (By now, I think almost all Xisms and extremes are nonsense, but that‘s a different hot discussion to be had).
This forum wouldn‘t be the same without him.
Thanks dang.
> Incidentally, it also gradually managed to cure me from free-speech absolutism. (By now, I think almost all Xisms and extremes are nonsense, but that‘s a different hot discussion to be had).
Just out of curiosity, were you in favour of absolute free-speech on a private forum like HN, or that there shouldn't be laws banning specific speech acts?
It‘s just that over time I realized that in such a situation not the most accurate and consistent voice would win, just the most obnoxious, manipulating and brazenly lying.
There seems to be a tipping point lurking behind „pretty free speech“.
Counter-intuitively, I‘ve seen deeper, way more meaningful, effective and vulnerable conversation happening in places with very high amounts of moderation (EO Gestalt language protocol, Chatham House rules).
Count me in as a fan of well done moderation these days.
I find it interesting that you like to resolve conflict using passionate discussion. Some of my best friends are this way. I have always preferred to calmly put forward supporting evidence, taking turns like a card game. I always felt like allowing myself to become emotional when debating something meant I had lost. That is what my debate teachers said. But my friends felt if I wasn't passionate, I must not be invested in the conversation and had thus lost. It took a bit for us to understand each other. Particularly because I wasn't really invested in winning, just finding out which position was correct.
I never had a formal interview. We met for lunch through a recruiter that was helping him hire. We just talked like adults. I had no real non theoretical AWS experience at the time. But I had led projects before.
He took a chance on me. After a couple of months and we got to know each other. I told him that neither one of us had time for “shit sandwiches”. We have a lot to do and we need to be able to be honest with each other.
After a while, when we were just talking alone he would just be blunt. He once asked me “why are you coming to me with this shit. You have admin access to everything. Come up with a solution and let me know how much it will cost”. I would also tell him “you know in your heart that’s a dumb move and isn’t going to turn out well”.
We had passionate technical disagreements. But if the argument was well made, either one of us would “disagree and commit” or change our opinions.
We got a lot of shit done. Two years later, I ended up at AWS in ProServe almost exclusively because he pushed me to be better, more articulate, stretch myself, etc and the company had an exit for 10x revenue (small company - $30 million exit). I probably would have gotten about $50K - $70K if I had stayed or about $30K if I had exercised my options - not life changing money. But my two year sign on bonus was more than that at AWS.
I still talk to him sometimes and he said one of the major motivating factors for the acquisition is how well my designs stood up to the growth and increase in traffic right after Covid and they could point at their cloud maturity - scalability, redundancy, etc.
1. Spend time saying something positive
2. “This is why you suck”
3. Spend time saying something positive.
Let’s just get to #2. Don’t waste time trying to protect my feelings. Most of the time even for #2 you waste time trying not to be too “hurtful”.
Only discussing #2 avoids wasting time and helped me improve and get to a solution.
I can be diplomatic when necessary. But it’s like when you are learning a foreign language and translating everything in your head.
> tact is simply a form of dishonesty
Maybe it is, but our primate brains tend to get very attached to our ideas and opinions. People aren't rational. Tactfulness is one way to get the other side to see your argument without making them feel threatened. Is it manipulative? Sure. But in many cases it's the only path that will get results.
I see what you’re saying, and I like the gist of your point for multiple comments in this thread, but for some reason this phrasing rubs me completely the wrong way. It will tend to be inflammatory and escalatory in a bad way in a debate or discussion to think of people who are well intentioned and trying not to hurt feelings as liars. I’m not sure that’s fair or accurate either. Like why, exactly, does a compliment next to a criticism irritate you? What if the compliment is true and the criticism is true, then where’s the dishonesty? Maybe what you mean is that the indirectness wastes your time or lacks clarity?
Does tact necessarily mean spending time giving compliments next to criticism? You can be tactful in the very wording of a direct criticism without being indirect or giving useless compliments, right? And it’s very very possible to be direct and tactless. Isn’t tactlessness sometimes a function of ignorance, not necessarily lack of compassion?
Some people make a distinction between critique and criticism, and this distinction may come down to tact? The critique is viewed as constructive criticism, how to improve, while criticizing is stating destructive negatives, “you’re doing it wrong and you suck.” The more tactful one of those actually happens to be the more useful one too…
But phrasing criticism unemotionally and directing it toward the decision or product instead of a person, isn't what I'd call tact, it is just standard politeness. It isn't manipulative so much as precise. The decision is what you want to change.
On the other hand, saying nice things to spare feelings without any actual intent to encourage specific behavior is dishonest and manipulative even if well intentioned. In extreme cases it can even turn into gaslighting where you gloss over problems and they think they are doing fine when they aren't. That sort of tact is toxic.
WRT to using passion and emotion to win an argument, I'm not so sure. I tend towards the passionate side, and while it served me well in startups and smaller groups where I had a strong reputation for competence and putting in the work. But as I moved into more senior rolls at bigger tech companies, where I need to collaborate with a broader set of people who I don't know closely, I had to tone it down to be effective. What style is most effective? Essentially it boils down to one thing: know your audience.
I would say that I've used it more IRL than online!!
I don't think it is a thing to commonly use in conversations, no. When people are discussing things in good faith, it is inappropriate. But there are times when it is appropriate, IMO. You're having a good faith discussion here I think, if I just replied "fuck you" yeah. It would be pretty mean.
Also, sorry, I should have elaborated: by "fuck you" I don't always mean literally fuck you. I also mean phrases like "You obviously don't want to have a conversation about this" etc.. which are dismissive and against the guidelines of HN (I have been rate-limited for this type of speech, btw)
Sometimes it is appropriate, even if that appropriateness is only like you're saying: advertising to people like you that you don't want to converse with me. Good! :)
Much worse for me to just "obey the rules" and troll you in good faith while adhering to the guidelines, IMO. Much more toxic, too.
It is like your coworker who, every time you try and have a constructive conversation with, says "I'll set up a meeting to talk about this" or "we'll discuss it on standup" or "send me an email about this" or whatever - and never follows up.
Polite, appropriate, work-safe - but much more toxic than if they would just say "we're not doing that b/c of XYZ, sorry" (which is long-form for "fuck you").
So yeah, it should be OK to say "fuck you" on a healthy forum! ;)
One argument for spending time on 1 and 3: Step 2 alone can ignite fight-or-flight responses in people's limbic systems. If that happens, rationality goes out the window. (Even more than usual, I mean!)
If this picture is correct, then I think it's worth some "overhead" to try to get a conversation between calm, rational beings going. A shouting match between two werewolves may not be valuable even if they get right to the point.
Not dismissing what you're saying. Just adding another picture.
My current CTO is like that, and it's an awful working environment.
I wouldn’t work for him at his new company only because while he is having some similar challenges that we have worked together before to solve, I am not a good long term employee at any company these days except where I work now.
I enjoy seeing a problem, helping to solve the problem, train the organization and moving on. I need to constantly be “putting myself out of a job”.
Amazon gives you this, or is the role just so drastically different in other ways?
Nope, the new meta is just whoever is more obstinate and has the bigger microphone. You want to land zingers while ignoring context. Nuance is for the weak. After all it’s not like anyone is trying to change minds anymore, just get them points.
The Xi Jinpings or Winston Churchills calmly announcing their plans are the exceptions to the rule.
It's OK to have dispassionate discussions, too. But I agree with your friends, they just aren't fun!
I've tried to keep it in mind since too. I also set my delay setting to 10 minutes so that I can self-mod anything that reads back a bit too snarky. That's handy.
Something else was swapping out HN replies by email to HN replies by RSS. Can't get caught up in a flamewar if I only check once a day :)
The moderation style here (light handed on first infraction, and ideally paid for the work) will be kept in mind if I'm ever running a community of some sort.
I think dang does an awesome job. I feel like he does such a good job, that I hope he has a really good support network, and a great therapist, too! That's not an insult. Just that I can't imagine how hard it must be for him.
However, HN guidelines are so ridiculous they feel like laws (especially in the US): you're probably breaking one of them with almost all of your comments. For example, here is one of the guidelines:
> Please don't use uppercase for emphasis. If you want to emphasize a word or phrase, put asterisks around it and it will get italicized.
What? Hahaha. The level of policing here (and how much it is up to interpretation) makes them impossible to follow!
Again, dang is awesome. I wish him the best. I don't think anyone else could do that job.
It's entirely unsurprising that people who appreciate current moderator behavior also have zero philosophical backbone.
* A paladin attitude: "Anything which supports my view is Right; any fallout from trying to enforce my view is Good; anything that doesn't support my view is Wrong; anyone who is against my view is my rightful enemy upon whom any harm is Righteous."
Free speech "pragmatism" is essentially completely meaningless - if the belief isn't extremely hard-line, it rapidly degenerates to something that has zero moral consequence.
Happy holidays to the whole of HN as well. Moderation tends things, but the great people far more knowledgeable and from far different backgrounds from me who submit and discuss are the meat on the bones! Thanks to all of you, you've helped me through quite a few challenges!
See, I’m an engineer, a moderately good one, passionate with business but unable to get the connections to start one, let alone know how to start one.
Thanks to countless essays, from Paul Graham’s to Kalzumeus or Joel on Software, and countless comments, bouncing ideas, and books (Founders at Work), etc., when I started my company, I knew exactly what to do, how to react to catastrophic events, how to notice a pivot, etc. It led me to hiring 3 employees and having the money to hire 5-10 more, bootstrapped and always spending wisely. Thank you HN.
I wonder whether there’s now a place to learn how to go from 3 employees to 30. We hear very few stories of managers on HN, as opposed to stories of founders.
Lots of my friends call me talented, and treat my 10-year business with respect.
Well, I have a little secret.
It’s always been you, HN.
PS: Maybe I should apply to YCombinator in the end, to give you the 7% of my business I owe you ;)
For the unfamiliar, here’s more information on Dang:
https://www.newyorker.com/news/letter-from-silicon-valley/th...
There's a real wealth of thoughts from dang about this site buried in there! Also definitions for MOT (Major Ongoing Topic) and SNI (Specific New Information) which I'd not seen before.
I would love to see this "Emacs file" :D
Jokes aside, a nice article
Best wishes to all.
Cool article :)
- https://news.ycombinator.com/user?id=sctb
Though per Dang, since sometime in late 2019, he’s no longer a HN mod:
- https://news.ycombinator.com/item?id=25055115
* Might be wrong, but my understanding is that Dang is now the only official moderator, but others do help out unofficially.
I've learned a lot from HN. It's been a source of distraction feeding my ADHD, but it's also made my knowledge a lot more vast and thorough and my thinking sharper. I'm grateful, and I'm sure I'll continue revisiting it almost every day.
May everyone's holiday bring you all that you cherish in this period.
I once emailed him about a very minor thing, he replied at the same day and was very accomodating. I was very happy about that but at the same time was very confused. I bet he is getting hundreds of email like that but how does he manage the time for them?
I am not exactly sure, how it was 5 years ago, but I have seen some older HN users. They are busy with their family, and they have outdoorsy hobbies now. So, I think you will always see new blood in this place with different ideas and cultural values, while the older users getting more interested in carpentry or sailing their boats.
Precisely. HN used to be a lot more about discussing novel/controversial ideas freely. That kind of discussion is ruthlessly suppressed now.
You are not directly responsible for all of this - there is also a less tolerant culture among commenters, resulting in massively more echo-chamber-ish voting and flagging patterns, as well as a tendency to bother people off-site. I have started using nym accounts because in recent years, people have tried to harass me or my employer over posts that wouldn't have garnered any special attention whatsoever 5-10 years ago. This cultural shift is (I think) partially due to growth, but also partially due to the culture your moderation techniques encourage (intentionally or not). The culture of rigorous open discourse over novel/controversial topics has been almost completely destroyed here, in favor of a culture of facially polite business-friendly chatter (i.e. linkedin).
I think I understand the constraints you are operating under, and this outcome is a not-unreasonable compromise given those constraints, but it is not the one I would have picked. We already have linkedin for this. HN used to serve a different (and arguably more socially useful) function, and it still could, in theory.
You've given an abstract answer, but what would be helpful to me as the alleged-ruthless-suppressor are specific examples. If the phenomenon is as significant as you say, links ought to be easy to come by.
Reminds me of older internet forums where you can have your arguments but at the end of the day, you realize everyone is on the same team more or less.
That has been a blessing.
I don't doubt that this is your lived experience, but if that's the case, you might want to consider adjusting your media diet. There are nearly infinitely many calm little corners.
Maybe it is, but now my head's going to insist on "Danjee," rhymes with Angie.
Hacker News, a.k.a. DanG's List. ;)
Sincerely, thanks, Dan, for all you do here. HN has some of the most polite and thought-provoking online discussions I know of thanks in no small part to your work, and I come back year after year for it. You've helped make this place a hugely valuable resource and just a genuinely nice hangout spot. Thanks again and Happy Holidays to you and yours.
Also I believe that it may be more than Dang behind the scenes so thanks to the rest of the team as well.
Gene Spafford, maybe?
https://spaf.cerias.purdue.edu/
Thanks, dang! Closest analogy is probably The Wells' Tom Mandel:
What Tom Mandel knew, and what many companies and individuals still refuse to learn, is that on- line is not about selling something to someone or bringing information to the starving masses. What it is about is people wanting to connect, in a real and genuine way, to other people free of the filters of older media; to establish, no matter how ephemerally, communities of like minded souls who are not separated by the facts of geography; to create a place where it really is the content of one's character that is the first and foremost thing people see
https://americandigest.org/mt-archives/005663.php
Also, Tom Mandel was the first man to stream his dying live on the internet, so there is that to live up to!
Before Slashdot, there was Usenet, and Mr Spafford was one of several there who helped explore what "online community" might mean.
There's a few BBS sysops I could list too but they're not as widely famous and in some cases were always pseudonyms anyway.
[1] insofar as a vi user can be
edit: not "probably"
Happy Hollidays, everybody ;-)
Happy Holidays and try to relax a bit (I don't even know when does he manage to get some sleep, for real)
May your judgement be just and eternal.
<3
All that to say, HN, while irritating at times, is definitely better (for me) overall thanks to dang and the rest of the mod squad.
I’d be very curious if Dang would agree that we’re more rational and more prone to accept course correction than normies, or conversely that we think we’re so smart that we’re harder to moderate than anybody else.
I do also think the moderation guidelines on HN are pretty hot garbage and almost impossible to follow without losing almost all substance.
I sometimes throw out comments i know will catch flamewars, because (a) I think i can say something funny, at the least, and (b) if I catch a flamewar, then the rest of the thread will hopefully be less polluted with char, smut and smoke.
So no I don't thank dang but I am grateful for this site to exist.
We don't have any problem with people criticizing the FBI or anyone else, as long as the comments stay within the realm of thoughtful conversation and don't cross into flamewar or fulmination (https://news.ycombinator.com/newsguidelines.html). That's not to protect the FBI or anyone else—it's just trying to prevent HN from deteriorating (too quickly).