Oh dear, yeah, the UI has been dystopian. The cryptic errors, the lack of feedback to let you know if things completed, links to partner websites with absolutely broken pieces of critical information (I couldn't get a prescription list, went to their partner website, and not only did the link not work, but the feedback form also had errors so I couldn't even get help/report it)
If this is how critical pieces of software, the ones that sustain life (albeit in an indirect, societal way), will continue to be written, we'll be fucked.
And yeah... Flint was a disaster. It seems like every city around here has its own little ecological disaster. Ann Arbor with the PFAS/PFOS, St Clair River with the no swim warnings, etc...