ATT had something very similar in my area. I used to go to the store to pay. They would charge me 3 dollars to pay in cash.
It was outrageous. They eventually dropped the charge along with the ability to pay in store.
It was outrageous. They eventually dropped the charge along with the ability to pay in store.
This is true even if the check is for, say $10, or even just $2.
AFAIK they still have this policy today.
The strange thing about verizon was that they wanted to charge a fee when there was no apparent prompting, for one of the more convenient (for verizon as well as customer) methods.