> Most companies have far too many metrics. Companies might have a dozen dashboards, each with 4-5 metrics, leading to 50-100 metrics being tracked at any given time.
I think it’s important to divide “internal” / operational metrics, which a team monitors but doesn’t expect anyone else to care about (say, error rate of the DB or some internal ops task latency) vs. “external” metrics which are rolling into OKRs / KPIs or otherwise being reported out as health metrics of the team.
I struggle to believe that most companies with 50-100 metrics are actually using most of them as external metrics.