We have no idea what triggered it, she just logged in, and it was removed for impersonation. My daughter challenged this through a form Instagram provided. It came back saying that the request was denied and the account was gone, and you couldn't try again. Every other request or attempt came back with the same message, where you could not even submit as it blocked the submit form.
To resolve this, I reached out to everyone I knew in tech, I have worked in the industry for over 20 years and know lots of people in lots of companies globally. I also posted here on HN in this post, and several people looked into it for me.
This was really weird for me; I never usually ask for help, for anything. It's not something men in my generation do, even though I help others every chance I get.
Its actually been a valuable life lesson for me, swallowing my pride and risking coming across vulnerable was a little scary, but asking for help was worth it.
Looking back if I did this earlier in my life and career, things would of probably been a lot easier.