Why have we allowed it with digital goods?
Why have we allowed it with digital goods?
After all, disputing a charge on your credit card isn't some shady underhanded process; it's a right you have under law [1]. The real issue here is that, under digital distribution models, you have no real ownership of things you've purchased; in some sense, you're just renting or licensing them.
Merchant wants to ban your account for issuing a chargeback? Fine, but they should be required to preserve your access to purchased digital goods, or to otherwise compensate you for those goods. Consumer protection laws need to catch up to reality, and fast.
[1] https://consumer.ftc.gov/articles/using-credit-cards-disputi...
Meanwhile the pirates still always find their way around it, so it's the paying customers who deal with the fallout.
Walmart fines people for shoplifting? Of course not. That is a job of a government.
Companies should not be a judge, jury and executioner.