I think a lot of my friends think I'm a die hard Musk fan when I say a criticism is unfair. I actually just think he's a human being under a microscope coping poorly. I'll support the criticism when I think it's warranted. The is a culture of everything is bad because bad man is bad, that unsettles me.
As for this particular story on HN, I really don't know. Twitter is a chaos box at the moment, It's hard to tell whether Musk is directly involved. These actions (or any actions really) might be policy, edicts from the top, officious middle employees or just plain screw ups.